FAQs | Everybody.World

FAQ

To get started with customizations or wholesale, please visit our wholesale page and apply for a wholesale account to get access to samples, pricing and minimums.

After you submit the form, please allow up to 5 business days for us to review your application. If your account is approved, we'll email you and you'll be able to see wholesale prices after you log in.

If you log in before we complete your account approval process, you won't see wholesale prices, even if you've logged in to the site.

Dates are subject to change depending on manufacturing realities.

The following items are planned for December 2022:

  • Colombia Accessories
  • New Recycled Cotton Cap
  • Scour Trash Fleece Collection

To limit the extractive production of virgin raw materials, we’ve built two sustainable supply chains that transform existing cotton waste streams. 

All of our Reclaimed Waste Cotton fiber for our Trash Collection is sourced from US-grown cotton and our proprietary yarn is made in North America. All knitting, cutting, sewing, dyeing and customizing is done in Los Angeles within a 5 mile radius, keeping our carbon footprint low. We work with Los Angeles County factories that pay above the minimum wage per hour ($15.96/hour as of July 2022) and treat their workers fairly. California currently has the highest EPA standards in the USA and all of our factories adhere to these standards. 

We do not work with non-biodegradable materials. 

Sustainability is a work in progress and we are constantly looking for ways to improve our manufacturing processes! 

Email sales@everybody.world if your question has not been answered on this page. Please allow up to 2 business days (Monday through Friday) for a reply. Thank you!

Wholesale orders for 10-300 units (per style/color) of blank stocked goods are placed via our wholesale portal. 

Before adding anything to your cart, log in with the email address associated with your wholesale account; if you use a different email address, you won't see the wholesale pricing.

After you log in, you'll be taken to your account page. To start shopping wholesale products, click on the blue button that says "Go to store." 

For orders over 300 units per style/color or high volume customized orders, please email our Wholesale team at sales@everybody.world.

The 3+ and 7+ price breaks are only available for retail customers, which means that they won't show up after you sign in with your wholesale account. But as wholesale account holders, you get even lower prices with our wholesale-only bundles, which you'll see after you log in with the same email address associated with your wholesale account.

So what do you do if you experience this confusing price change in your checkout?

  • Please log in with your wholesale account before adding anything to your cart, and the prices shown on the product pages will be consistent with the cart and checkout.
  • If you already logged in, remove the items that you'd added pre-login, and shop from the wholesale collection page to get the lowest wholesale-only prices.

In order to complete your wholesale account profile and make B2B/wholesale purchases, you'll need to visit the B2B account portal and add a shipping address to your account.


  • After you sign in, click on Account > Account information

screenshot showing Account Information link


  • Click the "+" icon on the lower right of that page, and enter your shipping information.



screenshot with arrow pointing to plus icon to add address

Now you're all set to order!

For now, shipping addresses may only be updated from your account information page. After you update it there, you may go back to the checkout page and complete your order.

If you’d like to access pricing and samples, please complete the form on our Wholesale page. We’ll approve your account in 1-5 business days.

We’re a small team and can only offer customized dyed or printed samples on a case-by-case basis. 

For in-stock, blank goods ordered via our wholesale portal, average ship time is 3 business days plus transit to your location. Please note these are estimations and orders may be completed before or after the provided completion window. 

For customized orders and backorders, lead times will be dependent on the styles, colors and unit quantities needed for your order. 

Email sales@everybody.world for a closer estimate based on your specific needs.

Once we resume custom dye orders, MOQs are determined by style and color, starting from 50 units for fleece and 100 units for jersey and wovens. Please refer to your Wholesale Catalog.

Yes. We have price breaks starting at 10+, 60+ and 10-300 units per style and color via our wholesale site.

For high units, please reach out to your sales rep for specific price breaks. 

At this time we’re not selling wholesale to retailers unless it’s a customized/embellished product. If you’d like to propose a special partnership to sell our blank garments, please email sales@everybody.world

Yes, we can do custom labels for an additional fee, which ranges from $1-2 per piece, with a minimum of 300 pieces. Production of your order cannot begin until we have your labels in hand. 

Not at the moment, but we expect to resume custom dye in October. 

For future reference: We dye-to-match Pantone shades. To do a “lab dip”, there’s a $60 fee and it adds about a week, or we can have the dye house “eyeball” the color and they usually hit it within a 15% variance. There are minimums and price increases for custom dye. Please refer to your catalog, which you can download from our wholesale site when logged in. 

We are pausing on customizations for orders under 300 units per design for the time being. 

We expect to resume with regular print minimums (100 units per artwork) in mid-to-late October 2022 and hope to have a solution for small run print orders in early 2023! 

Illustrator Files

  • Each placement fits within max print size (ref. Mockup Template) 
  • Each color is grouped
  • Layers unlocked
  • All fonts outlined
  • All images embedded
  • Art is saved at actual desired print size stated above in "Art Size"
  • Save as .ai/.pdf/.eps


Photoshop Files

  • Each placement fits within max print size (ref. Mockup Template) 
  • Each color is on a separate layer
  • Remove background
  • Rasterize fonts
  • Each color is grouped and layers unlocked
  • Art is saved at actual desired print size, at least 300 dpi 
  • Save as .psd

DTG

  • Each placement fits within max print size (ref. Mockup Template) 
  • Remove background
  • Does not need to be layered (flattened images are ok)
  • Art is saved at actual print size, minimum 300 dpi (ideal is 600 dpi) or vector-based file

Not at the moment, but we expect to resume custom tie-dye in October. We have great tie dyers, and can do dip dye, too! We can achieve any sort of tie dye as long as you have a clear photo or sample reference. The minimum is 100 units and the price ranges from $6-$15 per piece. 

Not yet. At this time, we work with small dye houses who adhere to California’s Environmental Protection Agency standards in regards to water and energy use as well as waste which are the strictest in the country. We are actively working on solutions for using natural dyes in industrial settings. Please let us know if you’d be interested once we figure it out!

Yes, using our fabrics only for orders over 500 units. Please email sales@everybody.world for more information. 

No. We ship worldwide using UPS via a consolidated carrier and receive competitive prices. An estimate is made at time of invoicing and will be edited to reflect the final shipping cost once your shipment has left. You are also welcome to make a local pickup, or arrange a pickup with a carrier of your choice.

All samples ordered are final and no returns or exchanges will be accepted. Exchanges or store credit may be accepted for some items. If your order is damaged or defective upon arrival, please contact us regarding a replacement.

Blank, undyed goods only can be returned and must be in their original condition within 7 days for a refund. Shipping will not be refunded, and the final refund will be issued once goods have been inspected at our warehouse, within 7 days of receipt. Depending on the nature of the order, you may also be charged a restocking fee of up to 30%. 

Please email orders@everybody.world to initiate a wholesale return.

We've relaunched the site and product line in what we call Everybody.World 2.0. We've kicked off with the Tubular Trash Tee in White which is the updated version of the Recycled Cotton Classic Trash Tee.

The rest of your old favorite styles and colors will be rereleased throughout September and October 2022, in a new and improved way.

No, we've discontinued that color.

We introduce new hues periodically; colors like Scour, White and Black remain in-stock year round while seasonal colors may or may not be replenished. On the product page, select your size and color to join the waitlist and we’ll email you when that style comes back online.

100% of our products are made in the Americas with viable supply chains.

Our Tubular Trash Tee will shrink to fit after its first home wash and dry. We recommend you wash cold with like colors then tumble dry medium, inside out. Do not bleach and avoid drying in the sun as garment dye is sensitive to UV light and can fade with prolonged exposure.

 Here are some follow up care instructions to ensure the longest lasting color:
  • Turn garment inside out and do not soak
  • Machine wash cold or hand wash
  • Wash separately or with like colors
  • Once washed, remove from the machine and give each item a light shake off
  • Hang in the shade or tumble dry low, separately
  • Avoid hanging in direct sunlight or laying flat to dry
  • Use a mild, eco-friendly soap that is as pH neutral as possible (chemical-based detergents may cause color change)
  • Handle your naturally dyed goods with extra love and care. If you get a stain, run under cold water and, with your hands, gently encourage the stain to loosen from the fibers. Soak the spot with 1-2 tsp of eco-friendly dish soap and cold water for an hour or two, then machine wash cold.

We can accept your request to update your order, and we'll do our best to accommodate your request. However, we can't guarantee that the edit/cancellation can be completed if the order has already been packed or shipped. To submit your request, please email hello@everybody.world.

Most likely, it got mis-delivered to a neighbor or it was marked delivered, prematurely, and will arrive a few business days later. If you still don't get it three shipping days later, please email hello@everybody.world.

Please take a look at our return policy to see if your purchase qualifies for a return or exchange. If so, you may submit a return or exchange request here.

We're so sorry for that oversight! Please email hello@everybody.world and we'll resolve this for you.

We're so sorry that we didn't catch that! Please email hello@everybody.world and we'll resolve this for you.

Sure! Local pickup at our Vernon/Huntington Park warehouse is an option at checkout. When your order is ready to be picked up, we'll email you with instructions. Order pickup hours are between 9:30 am and 5 pm, Monday through Friday. Please email orders@everybody.worldif you have questions about picking up your order.

Items are shipped 1-4 business days (Monday through Friday, excluding holidays) from your order date. Please note, for pre-orders or out-of-stock items, your delivery window may vary.

We're open to collaborating with positive people to help push our small business and big industry forward. View our jobs listings to see current openings. 

Thanks for thinking of us! We don't have an influencer or ambassador program but if you're passionate about our products and have a pitch for content that resonates with our Workers, Ecology, Ideas ethos you can email ariel@everybody.world.

If you're a model or photographer, please email your portfolio, rate card, and Instagram handle to ariel@everybody.world and art@everybody.world.

If you're looking to discuss a business collaboration, please email your proposal to ariel@everybody.world.

We're interested in redistributing funds towards people and organizations. If you have a giveaway or promotion in mind, or if you're open to receiving Perfectly Imperfect goods as a donation and are flexible with the colors and styles available, email your request (including details of your non-profit and the project you have planned) to ariel@everybody.world to discuss!